The American Planning Association is seeking a fantastic, can-do, flexible, and team-oriented individual to assist with tasks related to the National Planning Conference. This is a temporary, hourly position and is expected to run from mid-December through early-May.
Review all web and in-house credit card transactions for proper accounting.
Responsible for the accurate and timely reconciliation of conference payments.
Assist with processing, editing and payment application of registrations.
Process refunds due to registration changes, cancellations and transfers.
Research and resolve errors.
Review name badge and mailing information.
Assist customers with online registration issues.
Respond to phone calls and email correspondence.
Travel to San Francisco to assist with onsite registration optional
Proficient in Microsoft Office Suite
Experience with iMIS database and non-profit associations a plus.
Strong technical abilities.
Ability to accurately reconcile payment registration totals.
Excellent verbal and written communication skills.
Manages time effectively and prioritizes completing tasks to meet deadlines.
Reliable and able to work with minimal supervision.
Internal Number: PPA-UC5260
About American Planning Association
The American Planning Association is an independent, not-for-profit educational organization. APA and its professional institute, the American Institute of Certified Planners, are dedicated to advancing the profession of planning — physical, economic and social — to foster quality of life for all residents. APA’s members work in concert with community members, civic leaders and business interests to create communities that enrich people's lives. Through its philanthropic work, the APA Foundation helps to reduce economic and social barriers to planning. APA has offices in Washington, D.C., and Chicago. Learn more at www.planning.org.
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