This position involves designing, implementing and maintaining a comprehensive training program for Impexium’s Association Management System (AMS). Excellent project management, customer management, and written communication skills are required.
The Training Coordinator is responsible for providing training to clients during the implementation process as well as providing additional training to clients already using Impexium. The Training Manager is responsible for developing an online training program via a Learning Management System.
Develop in-depth understanding of Impexium SaaS application
Provide onsite and online training for clients migrating to Impexium.
Design/develop course curriculum and content for use in online Learning Management System
Coordinate with other departments to ensure clients and staff are properly trained on the Impexium application.
Perform a variety of tasks.
Lead and direct the work of others. A wide degree of creativity and latitude is expected.
Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Develop, organize, conduct and evaluate training programs
Create teaching materials
Plan, organize and implement a range of training activities
Train clients and new hires
Evaluate training effectiveness
Use and continually develop leadership skills
Perform other related duties as assigned
Bachelor’s Degree in appropriate field of study or equivalent work experience
Certification from talent and training associations a plus
Previous experience as a trainer, corporate training specialist, or related position
Experience in the non-profit/association sector a plus
Experience with association management system or systems plus
Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
Experience with technologies and best practices for instructional manuals and teaching platforms
Additional Salary Information: Benefits include medical, dental, supplemental life and 401K. Travel/parking stipend.
Internal Number: 2019 0501
Smarter, Simpler Membership Management: Impexium’s 100% web-based Association Management Solution (AMS) supports the full range of association business and administrative activities. We combine enterprise-level functionality with the benefits of a software-as-a-service model to deliver a mobile-first, fully responsive, analytics driven platform to associations of all sizes. Impexium is not just about technology. We help organizations transform their business. Benefits include the ability to: serve members more intelligently and profitably; strengthen the alignment of strategies and operations; create value for key relationships (members, customers, prospects and partners); and reduce the cost, time and risks of their AMS initiatives. Change your mind about what is possible. Schedule a demo today
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