You’ll provide top quality administrative support to the Executive Office and Chapter Relations Team, as well as:
Maintain leadership records
Maintain chapter and leadership areas of website
Fulfill chapter marketing and membership materials requests
Troubleshoot membership issues
Administer annual awards and elections programs
Book and coordinate executive and volunteer leader travel plans
Assist with special meetings and events
Other projects, as needed
What You Need
3-5 years experience demonstrating solid administrative skills
Ability to efficiently multi-task, prioritize, and adapt in a fast-paced work environment
Excellent customer service skills
Accurate and efficient verbal and written communication skills, including strong spelling, grammar, and editing/proofreading skills
Attention to detail, team mentality, and a positive attitude
Resourcefulness and critical thinking skills to make sound administrative/procedural decisions and judgments
High level skills in Microsoft Office suite with a focus on Word and Excel
Experience with Sharepoint and NetForum (or other CRM) a plus
Non-profit association experience a plus
About Community Associations Institute (CAI)
CAI is an international membership organization dedicated to building better communities. With nearly 40,000 members, CAI has 64 chapters worldwide, including Canada, the Middle East and South Africa, and relationships with housing leaders in a number of other countries, including Australia and the United Kingdom. CAI provides information, education and resources to the homeowner volunteers who govern communities and the professionals who support them. CAI members include association board members and other homeowner leaders, community managers, association management firms and other professionals who provide products and services to associations. CAI serves community associations and homeowners by:
-Advancing excellence through seminars, workshops, conferences and education programs, most of which lead to professional designations for community managers and other industry professionals.
-Publishing the largest collection of resources available on community association management and governance, including website content, books, guides, Common Ground magazine and specialized newsletters.
-Advocating on behalf of common-interest communities and industry professionals before... legislatures, regulatory bodies and the courts.
-Conducting research and serving as an international clearinghouse for information, innovations and best practices in community association development, governance and management.
We believe homeowner and condominium associations should strive to exceed the expectations of their residents. We work toward this goal by identifying and meeting the evolving needs of the professionals and volunteers who serve associations, by being a trusted forum for the collaborative exchange of knowledge and information, and by helping our members learn, achieve and excel. Our mission is to inspire professionalism, effective leadership and responsible citizenship—ideals reflected in associations that are preferred places to call home.
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