Communications/Editorial, Education and Training, Project Management/Program Development
4 Year Degree
The American Dental Education Association (ADEA) is seeking to add an experienced Senior Manager of Admissions Operations and Outreach to our team of high-performing professionals.
This position resides in ADEA’s Division of Educational Pathways which oversees the recruitment and application processes for the dental professions. In this position, you will manage the division’s applicant engagement communication plans and coordinate, edit, and distribute emails to over 20,000 applicants in all four application services annually. You will also manage the operations for two services: ADEA DHCAS® (ADEA Dental Hygiene Centralized Application Service) and ADEA CAAPID® (ADEA Centralized Application for Advanced Placement for International Dentists). Strong writing and editing skills, project management, creativity, and problem solving are key to this position as it balances multiple priorities and interacts with multiple constituents.
1. Implement applicant communication plans for ADEA’s four application services. Cycle-specific plans direct ADEA’s communication with active applicants in all services. The communications inform applicants in various stages of the process with relevant and timely information to support their goals. This position is instrumental in assuring that the plans are well thought-out, clear and organized and individual communications are informative, succinct and eye-catching. Coordination of the four plans includes:
Developing and updating communication plans annually.
Preparing plans three months ahead of launch for each service.
Meeting with communications team to review dates, content, and goals.
Overseeing drafts, edits and timelines.
Collaborating with application services colleagues to manage the appropriate timing of drafts and internal editing.
Creating compelling content for each audience.
Drafting all communication for ADEA DHCAS and ADEA CAAPID audiences.
Distributing emails via Liaison.
2. Manage ADEA DHCAS and ADEA CAAPID. The Senior Manager will oversee two of ADEA’s four application services. Management of ADEA DHCAS and ADEA CAAPID includes:
Developing and maintaining relationships with program staff of participating and interested programs.
Serving as primary contact for all stakeholders.
Providing consistent, relevant information to programs, training users on all platforms and providing administrative support to related committees.
Presenting at conferences and running meetings.
Leading daily and annual operations.
Preparing each service for an annual launch, inclusive of updating relevant materials, maintaining associated databases and testing all products.
Maintaining and enhancing the annual planning process.
Identifying problems and determine solutions on an ad hoc and annual basis, working frequently with technology partner, Liaison International.
Communicating with applicants about the application processes and responding to inquiries and errors.
Updating website content including applicant instructions.
Co-leading recruitment activities to increase program participation.
Working with colleagues to create recruitment goals and plans.
Creating online and print materials.
Extracting, reviewing and analyzing data as it relates to the application services.
Providing program staff with data from the application cycle on a regular basis.
3. Contribute to team and ad hoc projects. The division maintains several projects and events that involve all team members. Similarly, new resources and opportunities arise frequently, requiring development and implementation. Participation includes:
Participating in the virtual fairs, annual recruitment event, and ad hoc events.
Contributing to data projects including the weekly application services report to leadership.
Six Month Goals
Draft communication plans for ADEA CAAPID, ADEA PASS, and ADEA AADSAS.
Approve all configurations for ADEA CAAPID launch.
Write copy for Spring communications for ADEA DHCAS and ADEA CAAPID.
Complete WebAdMIT trainings.
Bachelor’s degree and a minimum of seven years of relevant experience is required.
Two years of writing and editing experience, including a proven track record of producing pieces that increase engagement. Ability to discuss complex ideas clearly, concisely and credibly.
One year of project management experience. Track record of overseeing multiple high-level priorities (daily operations and strategic planning) while also maintaining attention to detail.
Experience utilizing software and databases.
Proven success in developing and maintaining strong business relationships with clients. A successful candidate must be able to balance the needs and expectations of the Association, vendors and related constituents.
Ability to work in a fast-paced, team-based environment, make decisions under pressure and interpret feedback to make appropriate changes to the position workflow. A successful candidate must be self-aware, organized, confident and accountable.
Ability to travel for ADEA meetings (estimated 4x a year).
Familiarity with admissions, student affairs and/or health professions.
Familiarity with application management software and admissions and application processes.
About American Dental Education Association
The American Dental Education Association (ADEA) is The Voice of Dental Education. Its members include all 76 U.S. and Canadian dental schools, over 800 allied and advanced dental education programs, 66 corporations and more than 20,000 individuals.
The mission of ADEA is to lead and support the health professions community in preparing future-ready oral health professionals.
ADEA’s activities encompass a wide range of research, advocacy, faculty development, meetings and communications, including the esteemed Journal of Dental Education, as well as the dental school admissions services ADEA AADSAS, ADEA PASS, ADEA DHCAS and ADEA CAAPID.
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