Reports to Director of Finance, Meetings and Operations

The Strategic Account Management Association (SAMA) is a non-profit, knowledge-based networking and educational organization dedicated to the principles and practices of B2B strategic, key and global account management, and the advancement of the SAM profession. 

The Registration Associate will support SAMA in all aspects of event registration, customer service and daily office operations. They will interact professionally and cooperatively with other departments, staff members and with organizations and individuals outside of SAMA.

Registration Responsibilities

• Manage registrant communication and registration processes as well as on-site event logistics for domestic and international events, including 2 flagship conferences, 10+ training meetings, multiple Executive Symposiums and monthly webinars
• Serve as main point of contact for registrants, prepare meeting materials, manage registration desk at events and execute transactions in online payment gateway
• Manage event software, including data entry, event registration, reporting
• Collaborate with team in development and execution of yearly conference app
• Assist Marketing Manager in the creation of registration/attendee communication and website updates

Office Administration Responsibilities

• Organize and coordinate administration duties and office procedures and serve as point of contact for outside vendors
  • Includes upkeep of office equipment, maintain office inventory and offsite storage, sort/distribute mail and greet visitors
• Assist with management of shipping and mailing logistics
• Perform clerical, financial/accounting and administrative tasks as needed
• Provide admin support to CEO