The Membership Manager is accountable for all administrative components of membership including application processing, activation/cancellation, membership dues billing and collection, application of payments, data management, query development, reporting, and member assistance. This position is accountable for developing and implementing processes to ensure continuity, ongoing accuracy of membership records and dues payments; and, maintaining the overall integrity and reliability of data in SAF’s association management system, iMIS.

This position works closely with the Manager, Communications and Marketing, to develop and refine content (print/digital/social) and disseminate information to members. This individual collaborates with the Finance team in reconciling membership financials and ensuring that the department adheres to the approved budget and goals are achieved. The position reports to the Director of Membership and works collaboratively across multiple business units. The manager frequently interacts with local volunteers at the state society, division, and chapter level.