Following Kellen Best Practices, manage the day-to-day operations of one or more association clients, serving as Executive Director or Association Manager to oversee strategy, operations, and initiatives related to Board facilitation and consensus, membership, communications, conferences and meetings, and financial oversight.
Board Management and Strategy
Provides leadership to and interacts with the Board of Directors and committees, attends meetings and prepares agendas and minutes as appropriate.
In conjunction with Board President and/or outside consultant, facilitates strategic planning and oversees execution of plan, regularly communicating progress to Board.
Assists Board President in identifying officers, committee chairs, and other leaders and representatives with skills and experience that align with the current and future needs of the organization and assists with on-boarding.
Continuously identifies and communicates to Board specific opportunities for organization to expand its influence and/or market.
Advises, analyzes, and recommends to boards or committees regarding relevant legislative and regulatory actions and activity of interest to clients.
Develops plans to respond to regulatory activities, including working with key business colleagues to develop internal and/or external comment letters, coordinating with other interested stakeholders, and contributing to the development and execution of clients’ strategic plans.
Member Programs and Services
Implements programs and campaigns to attract new members and/or subscribers.
Identifies and develops new programs and benefits to meet the evolving needs of members.
Oversees development of membership standards.
Creates and maintains partnerships/relationships with related industry organizations to increase awareness and grow membership.
Works in conjunction with association Controller to prepare annual budget in alignment with strategy and goals of the association.
Advises Board of unexpected, impactful deviations from budget and recommends adjustments and cost containment strategies.
Monitors compliance with association contracts and negotiates renewals.
Approves monthly expenses.
Other duties that align with the mission and vision of the company.
Knowledge of manufacturing industries a plus, with a minimum of 8-10 years professional experience
A minimum of 5 years’ experience working in a supervisory capacity in a professional field.
Bachelors’ degree in business administration, marketing, communications, political science or associated disciplines required.
A law degree from an accredited institution is a plus.
Association Management and/or non-profit experience is a plus.
Demonstrated knowledge and experience with financial management, budgeting, and oversight of organization- wide budgets of at least $750,000 - $2MM or more.
Polished communication skills, both written and verbal, and interpersonal skills, including conflict resolution.
Strong computer skills with proficiency in spreadsheet, word-processing, database, and presentation software applications. Experience with association management software and the ability to learn new software packages a plus.
Ability to interface with executive leadership, establish credibility and build effective relationships.
Strong customer service orientation and the ability to interact effectively with staff at all levels of the organization.
Effective planning and organization skills to effectively manage multiple client relationships/associations at any given time. Reliability to maintain established schedule, manage time and priorities, and meet commitments and deadlines.
Creative and strategic thinker with the ability to set priorities based on customer needs and organizational priorities and preferences, and develop solutions to client challenges.
Flexibility, adaptability, and the ability to effectively manage through change and transition.
Proactive and collaborative working style.
Ability to handle confidential and sensitive information with poise, tact and diplomacy.
Ability to stay abreast of client industry trends and assimilate new job-related information appropriately.
Experience working with and motivating a volunteer workforce desired.
Travel may be necessary, up to 20% of the time.
Internal Number: Req 336
Kellen is a global professional services firm with a primary concentration in association management and communications. We also offer outsource services such as meetings and conference management, digital marketing and strategic advice. We are an employee-owned company (ESOP) with 300+ employees from a wide variety of professional disciplines. Kellen has eight offices in Atlanta, Brussels, Beijing, Chicago, Denver, Kansas City, New York City and Washington DC.
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