The following describes the various aspects of the designated job. Some or all of these aspects may be changed over time, with or without notice, at the sole discretion of the Accreditation Council for Graduate Medical Education (ACGME).
Applicants must be currently authorized to work in the United States (U.S.) on a full-time basis. The ACGME will not provide employment sponsorship for this position (e.g., H-1B Visa or other U.S. employment authorization).
Title: Administrative Assistant, CLER Operations
Department: Department of Sponsoring Institutions and Clinical Learning Environment Programs
Reports To: Director, CLER Site Visit Operations
Work Schedule: Full-Time
Primary Duties and Responsibilities
Create forms and spreadsheets.
Collate information and organize information/comments into basic reports.
Support management of data collection activities.
Assist with data entry.
Work closely with team members to ensure accuracy of data and engage in other data quality assurance activities, as needed.
Serve as point person for CLER site visit travel planning and meeting arrangements.
Take meeting minutes that accurately capture action items.
Compose and send clear, concise e-mail messages using proper formatting and excellent grammar and syntax.
Maintain paper and electronic files, including information from meetings and other correspondence.
Copy and scan documents.
Maintain current and historical information in electronic files.
Assist with electronic scheduling system.
Process expense reimbursement requests via Wells Fargo/Certify.
Serve as point person for meeting management activities: schedule hotel and dinner arrangements, prepare and distribute meeting notifications, submit AV requests, etc.
Assist with preparation and editing of presentation materials.
Maintain strict confidentiality as appropriate.
Perform other duties as assigned.
Education, Knowledge, Skills, and Abilities
3-5 years of office experience required; Bachelor’s degree strongly preferred.
Previous experience in business, travel industry, medical education, allied health, or hospital administration preferred.
Strong interpersonal, verbal, and written communication skills required.
Strong attention to detail and expert follow-up skills required.
Good judgment, common sense, and dependability required.
Must be deadline-oriented, skilled in working under tight timelines, and comfortable balancing multiple projects and priorities simultaneously.
Must be an enthusiastic team player with a strong work ethic and demonstrated flexibility.
Must possess demonstrated ability to work independently with minimal supervision.
Must possess superior organizational and workflow management skills.
Must be able to clearly and concisely deliver information.
Must display a customer-oriented approach in communications.
Must have strong editing skills, with excellent accuracy, for reviewing own work and others’ work.
Must have strong skills in use of Microsoft Office programs, particularly Word, Excel, Outlook, and PowerPoint, as well as Adobe Acrobat Suite.
Position requires the significant use of standard office equipment, such as a computer, keyboard, mouse, photo copier, telephone, etc.
Most of the work of the Administrative Assistant, CLER Operations is normally done in the ACGME office with the typical physical demands of an office environment. During the COVID-19 pandemic, ACGME employees are working remotely until further notice. The Administrative Assistant, CLER Operations will need to be able to efficiently and effectively work remotely.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
While performing the duties of this job, the Administrative Assistant, CLER Operations:
Will frequently be required to sit in meetings for long periods of time.
Will frequently be required to sit and work for extended periods of time at computer terminal using various computer programs and other computer tools.
An Equal Opportunity/Affirmative Action/Pro Disabled and Veteran Employer
About Accreditation Council for Graduate Medical Education (ACGME)
The Accreditation Council for Graduate Medical Education (ACGME) is a private, non-profit, professional organization responsible for the accreditation of nearly 9,000 residency education programs and about 700 institutions that sponsor these programs in the United States. Residency programs are responsible for educating over 116,000 resident physicians in 135 specialties and subspecialties. The ACGME's mission is to improve health care by assessing and advancing the quality of resident physicians’ education through exemplary accreditation.
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