Administrative, Clerical, Support, Customer Service and Support, Membership
SmithBucklin, a 100 percent employee-owned association management company, is looking for a Membership & Operations Coordinator to join our Business + Trade Industry Practice in Chicago, IL. Representing the majority of our client organizations, the Business + Trade team helps associations create value for the members by delivering strategy and thought leadership, networking opportunities, commerce solutions, education and certification, and advocacy and promotion.
What You Will Do
Maintain first-rate customer service as the front-line contact to association clients and members
Coordinate and execute membership renewal programs and identify opportunities to market and promote membership to potential new members
Oversee the membership and month-end reporting processes
Assist in the production of member communications, to include drafting and editing newsletters and e-alerts
Assist with website and social media content management
Coordinate and assist with conference and meeting responsibilities; prepare post-meeting reports for leadership
With executive director and manager, review monthly financial statements and participate in the development of the annual budget, monthly financial forecasting and annual audit activities
Serve as liaison to various association committees and provide support to volunteers
This Role Might Be for You If…
You have a demonstrated history of handling multiple tasks simultaneously and the ability to prioritize a heavy workload
You have the ability to manage projects and people resources to meet objectives
You possess excellent written and verbal communications skills
You exhibit a genuine customer service orientation
You have the ability to travel 5% (when travel resumes)
Bachelor’s degree from an accredited four-year institution or equivalent experience
3-5 years of relevant professional experience
Experience in a nonprofit and/or association environment is a plus
Previous experience in budget management and forecasting is a plus
Database management experience is a plus
Proficiency with basic computer programming, including the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Where Do You Fit?
Whether you are just beginning your career or are a mid- or senior-level professional, working at SmithBucklin will offer you countless opportunities to develop transferrable skills, acquire meaningful knowledge and gain rich experiences at an accelerated pace. By working collaboratively with smart, ambitious, multi-talented, genuine and hardworking colleagues, you will build meaningful, deep and enduring relationships that will serve you well throughout your career, regardless of your chosen path. In addition, as a 100 percent employee-owned company, SmithBucklin offers all of our people – regardless of position or compensation – an equal chance to experience the fulfillment and reap the benefits of ownership. As owners, our employees control the destiny of SmithBucklin and are unified in the goal of building a great, enduring company.
Equal Employment Opportunity
At SmithBucklin, Equal Employment Opportunity is our commitment and goal. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other protected status designated by federal, state or local law. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of a reference and background investigation based on position.
SmithBucklin is the association management and services company more organizations turn to than any other. Our mission is to achieve the missions of the client organizations we serve and provide uncompromised stewardship for their long-term prosperity. SmithBucklin offers full-service management and outsourced services to trade associations, professional societies, technology user communities, industry consortia, charitable organizations, corporations and government institutes. Founded in 1949, SmithBucklin has offices in Chicago, Washington D.C., Old Lyme, Conn., St. Louis, Bethesda, Md., and San Ramon, Calif., and delivers seamless association and event management services worldwide. The company is 100 percent employee-owned. For more information, please visit www.smithbucklin.com or call 1-800-539-9740.
Equal Employment Opportunity
At SmithBucklin Corporation, Equal Employment Opportunity is our commitment and goal. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other protected status designated by federal, state or loc...al law. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of a reference and background investigation based on position.
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