Customer Service and Support, Education and Training, Project Management/Program Development
4 Year Degree
The Senior Manager, Digital Learning reports to the Director, Professional Education & Digital Learning.
Required experience in professional education, continuing medical education (CME), or nonprofit association environment with an emphasis on digital learning.
Successful completion of a Bachelors’ degree.
Excellent organizational skills, including the ability to work on multiple projects simultaneously and manage competing deadlines.
Ability to operate effectively both independently and within a team environment.
Must have excellent organizational, interpersonal, written and oral communication skills.
Computer proficiency in Microsoft Office, Excel, Power Point; and ability to learn to use IMIS efficiently.
Relevant experience with web-based learning technology (LMS systems, Articulate, and other education online software).
Excellent customer service, problem solving, and judgement skills. Some travel will be required.
Manage the development, implementation, and maintenance of a variety of education and knowledge initiatives to support the Foundation’s digital learning strategy.
Design, develop, and implement education activities in accordance with ACCME guidelines and using established protocols for the AAO-HNSF’s continuing professional development (CPD) portfolio.
Act as a liaison between Academy departments and committees with the emphasis on coordination and integration of education initiatives and member engagement.
Utilize survey and evaluation data to monitor success of the education program to inform future activities.
Demonstrated ability to think strategically, tactically, analytically, and creatively.
Maintain a reporting relationship with the Director, Professional Education & Digital Learning with each assignment.
Supervise the Manager, Digital Learning and provide training and support.
Manage the development, implementation, and maintenance of all new content development based on practice gaps across the Foundation’s eight Education Committees (16 new courses per year).
Apply sound instructional design (Articulate Storyline) and adult learning principles to all education activities.
Manage faculty and CME reviewers through the education activity development process.
Works with respective Education Committees to create continuing medical education (CME) that comply with ACCME requirements and Maintenance of Certification (MOC).
Manage multiple projects and working groups simultaneously for all assigned products.
Maintain shared documents within the department.
May participate on internal teams, either through formal assignment, or on an ad hoc basis.
Consistently demonstrate courteous, cooperative, and helpful behavior to all contacts, internal and external.
Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either orally or in writing.
Please submit your resume, cover letter and salary expectations through one of the following options (applications without this information may not be considered).
Email: Attach a Word document or copy and paste your cover letter and resume.
Mail: AAO-HNSF, 1650 Diagonal Road, VA 22314-2857 Attention: Human Resources
About American Academy of Otolaryngology-Head and Neck Surgery
The American Academy of Otolaryngology – Head and Neck Surgery http://www.entnet.org one of the oldest medical associations in the nation, represents around 12,000 physicians and allied health professionals who specialize in the diagnosis and treatment of disorders of the ears, nose, throat, and related structures of the head and neck. The Academy serves its members by facilitating the advancement of the science and art of medicine related to otolaryngology and by representing the specialty in governmental and socioeconomic issues. The organization’s mission is “Empowering otolaryngologist-head and neck surgeons to deliver the best patient care.”We take pride in our excellent benefits package offered to eligible employees, which includes medical, dental, and vision coverage. We also provide short and long term disability insurance, life insurance, flexible spending accounts, 403(b) retirement plan, credit union membership, five weeks of PTO, and nine holidays, compressed work schedules and flexible scheduling. We offer a business casual dress environment, free parking, commuter benefits, and walking distance to the King Street Metro. We are proud to be an equal opportunity employer.
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