Position Summary Reporting to the Chief Membership and Advocacy Officer, the Director, Member Value and Engagement at Meals on Wheels America is accountable for the development, design and implementation of membership engagement satisfaction and retention plans. This position is responsible for shaping the Membership value proposition, deepening relationships with Members and leading the development and implementation of the organization’s Member Retention and Growth strategy. Responsibilities include development and delivery of a superior Member experience that provides Member information; an array of products and services; grant making to Member programs. This role will supervise a three-person team, collaborate closely with the Director of Learning and Development and Vice Pre
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