Do you enjoy working with a wide variety of people? Do you have strong administrative and organizational skills? Are you a strong multi-tasker who enjoys providing stellar customer service? If so, then you should consider applying for our Member Services Assistant position.
Who are we and why is this role important?
FMI is a dynamic national trade association located in Crystal City, Virginia just a few Metro stops away from Washington, D.C. We work with and on behalf of the entire food retail industry to advance a safer, healthier, and more efficient consumer food supply chain. The reach and impact of our work is extensive, ultimately touching the lives of over 100 million households in the United States and representing an $800 billion industry with nearly 6 million employees. The Member Services Assistant will be the glue responsible for ensuring that everything runs smoothly within the Membership team. The Assistant keeps everything and everyone together and on task.
What will you do in this role?
In this role, you’ll provide administrative, planning and project management support in three main areas: 1) administrative management of share group activities 2) overall administrative support to the department, and 3) administrative support to the membership department head. Using your organizational skills and high-level of attention to detail, you’ll handle all scheduling tasks, process invoices, and serve as a main point of contact for all membership inquiries. You’ll also perform other general tasks such as creating reports, preparing and distributing meeting minutes and maintaining member contact information in our online database. The support this person will provide to our members is invaluable. Administratively, you’ll do the typical things…answer phones, coordinate mailings, draft/edit documents, update webpages and more. This is truly a position with variety!
Who will excel in this role?
You’ll be successful in this role if you are a critical thinker who can think ahead, coupled with a minimum of one to two years of relevant experience. Prior experience working within a membership department is preferred. You should be a team player, who is flexible, patient, and self-directed with strong project management skills. You should also have a strong knack for technology with the ability manage multiple platforms and systems with confidence.
What benefits do we offer to our team?
We are committed to our employees and have structured our benefits package to be competitive and affordable. We offer an array of benefits including a choice of three medical plans, two dental plans, vision plan, 401(k) options, flexible spending plans, 11 paid holidays, and the option to work summer hours where you’ll work half days every Friday during the summer. You’ll also have a chance to join the Employee Volunteer Group, who plans various in-person and virtual group volunteer opportunities throughout the DMV or join our health and wellness group. We also seek a healthy work-life balance for our staff and have recently implemented a hybrid work schedule for most of our positions at FMI. This position will only be required to work in the office a minimum of two days per week, with every Friday being remote.
Our work is meaningful. We have a team of diligent professionals who are committed to supporting the industry that provides meals for the world. If you want to collaborate with a fun team in a flexible environment that encourages personal and professional growth, please visit our website at www.fmi.org/careers/ to apply.
FMI requires all employees to be fully vaccinated against COVID-19 as a condition of employment. If you receive an offer of employment, it will be contingent upon satisfaction of this requirement, and you will be required to show proof that you are fully vaccinated.
FMI is a dynamic national trade association, representing the supermarket industry on the cutting-edge of food and consumer trends. Employees who succeed at FMI are customer-focused, collaborative, and like to have fun with colleagues while getting the work done. FMI offers an outstanding benefits package including health, dental, vision, 401(k) plan, flexible spending and health savings plans, summer hours, 10 paid holidays, volunteer opportunities and much more! This position also has the flexibility to work from home on average three days per week! We believe in work/life balance.
FMI is an equal opportunity employer. We are committed to diversity and inclusion and will continue to make every effort to further demonstrate that commitment by creating an inclusive environment for all employees. To apply, please visit our website at www.fmi.org/about-us/careers.
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