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Member Engagement Specialist
Manager: Director of Member Services Department: Member Services & Information Technology Position location: REMOTE US (Org HQ: Davis, CA, Mgr’s location: DC Metro Area) Overview The Member Engagement Specialist is responsible for service, outreach and support of our global Alliance members (over 500 companies and 5,000 individuals in more than 40 countries) helping to ensure a positive member journey, instill the value of Alliance membership, and continually improve member experience. This includes process definition and improvement, managing systems access, reporting, and care and support both directly
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