The National Association of Home Builders (NAHB) is seeking a program and meetings facilitator that can provide a high level of customer service for one of the federations most successful programs. If you thrive in a multi-tasking, deadline driven, customer service-oriented environment, associated with a profitable, well-established program; 20 Clubs is a perfect fit for your career goals.
In the spring and fall, facilitators travel to approximately 10 meetings each season, serving as a resource to club members on-site, while acting as a liaison with hotel, restaurant, transportation, and speaker partners. Follow-through includes the development of reports for club members and internal associates.
Individuals that flourish in this position have excellent verbal and written communication skills. They can also meet deadlines while on travel with minimal supervision. You will be provided resources to become well versed in the services and programs offered by NAHB and the 20 Club program. Facilitators must have the ability able to effectively communicate program-wide messages and policies to members. If you already possess knowledge of, or the ability to learn, the basic principles of organization, good management practices and systems, you will excel in this role.
Minimum of four years’ experience in a customer facing role.
Experience in the association industry is preferred but not required.
Committee management experience is preferred but not required.
Proficiency in Excel, Outlook, and MS Word is critical.
Bachelor's degree in business, communications, hospitality, association management, or an equivalent combination of training and experience. Recent college graduates and those graduating this spring are encouraged to apply.
This is an exciting opportunity to engage with intelligent, engaged professionals in the home building industry, while honing important, sought-after career skills. Program and meetings facilitators are responsible for working in collaboration with in-house meeting planners and NAHB members to ensure appropriate on-site meeting logistics, a meaningful agenda, and a successful event.
About NAHB/20 Club Program:
The National Association of Home Builders (NAHB), a Federation of 140,000 members representing the residential construction industry, offers its members a unique networking opportunity (20 Club) through which they can determine and implement best management practices, systems, and solutions to run their businesses more effectively and profitably. 20 Club members are some of the top remodelers, custom and production home builders in the country.
The National Association of Home Builders (NAHB) helps its members build homes and communities. Each year, NAHB’s members construct about 80% of the new homes built in the United States, both single-family and multifamily. A federation of more than 800 state and local associations, NAHB represents more than 140,000 members. About one-third are home builders and remodelers. Other members work in closely related specialties, such as sales and marketing, housing finance, and manufacturing and supplying building materials.
Equal Opportunity Employer