Career Center

Want to work for a great Organization?

The American Bankers Association is the banking industry's champion. Joining ABA makes you part of a team that: • has Extraordinary People - ABA experts are the "go to" sources for bankers, policy makers and the media for credible information and insights for the banking industry. • has Unmatched Scope and Scale - ABA's unparalleled information and services keep members current, knowledgeable and prepared. • is Impact-Driven - ABA has a proven record of bringing about positive change for our members and the industry. We take action and achieve results. Plus competitive pay, an outstanding benefits package, a convenient DC location, a professional collegial work environment and an opportunity to work on issues of national significance equals a winning combination!

Job Description:

Did you know that women and other marginalized groups are often reluctant to submit job applications if they don’t meet 100% of the requirements? We encourage you to take a chance! If you don’t satisfy every criterion, but know you can excel in the role, we urge you to apply! We’d love to connect and talk with you about joining our team.

Employer of Choice: ABA is recognized as a 2023 Great Place to Work!

Position Overview: The Vice President, Member Experience Strategy & Growth will lead the prioritization and analysis of growth and optimization initiatives within ABA’s Member Experience division.   The division designs and delivers education opportunities for bankers including conferences, training, certifications, schools, vendor relationships, and more. 

The VP will manage staff responsible for providing marketing support and analysis for existing programs, as well as lead cross-functional project teams and work as an individual contributor to make recommendations regarding new member value opportunities.  The VP will structure ambiguous problems, apply creative problem-solving techniques, and utilize data-driven analyses to guide leadership to the right strategic decisions.

Key Responsibilities:

• Prioritize potential growth opportunities – Identify and prioritize the potential growth opportunities for ABA to increase membership value and revenue.  Work with existing program leaders, policy experts, vendors, and bank members to identify opportunities to create value for members and revenue for ABA.  Develop a framework for prioritization and maintain the flow and management of ideas.

• Structure and lead projects – Determine which potential growth opportunities should be evaluated.  Assemble the required cross-functional team to ensure appropriate diligence and organizational and member buy-in to recommendations.  Develop the analytical framework and define analyses for the team and develop a fact-based recommendation.  Create workplans to guide team to sound decisions in a timely fashion.
• Determine decision criteria – Create framework to guide the organization to an appropriate prioritization of opportunities.  Codify learning from each decision to formalize the organization’s growth mindset and improve efficiency and effectiveness of decision making.
• Develop and present recommendations – Create and deliver fact-based and data-driven narratives that support recommendations to ABA executive leadership.  Present recommendations objectively while balancing different internal and external views on potential opportunities.
• Manage teams – Lead project teams day-to-day in the evaluation of potential opportunities.  Manage staff to support the direct marketing and promotion of ABA conferences, training, webinars, certifications, and other elements of member value.  Manage staff responsible for developing a holistic strategy for developing and delivering a thoughtful, member-driven webinar schedule.

Requirements:

• Master of Business Administration (MBA).  
• 5+ years of management consulting experience strongly preferred.
• 3+ years managing project teams to solve ambiguous problems.
• 3+ years working in or serving financial services industry preferred.
• 2+ years developing training and education programs.
• Familiarity with and experience applying common strategic frameworks and business analyses.
• Solid financial modeling and data & analytics experience.
• Outstanding written and verbal communication, and experience producing compelling, data-driven business narratives.
• Excellent presentation skills.
• Confidence presenting dissenting views when appropriate.
• High EQ with demonstrative experience driving consensus and leading without authority.
• Ability to disaggregate complex problems.
• Experienced managing people and teams; leader who encourages diversity of thought, creates a culture of trust, has team-oriented mindset and fosters leadership in others; talent magnet.
• Demonstrated proficiency using and teaching others PowerPoint and Excel.
• Ability to travel (<20%).

American Bankers Association (ABA) is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, age, sex, marital status, gender identity, sexual orientation, disability, protected Veteran status, personal appearance, political affiliation, family responsibilities, or any other characteristic protected by applicable law.

ABA encourages and celebrates diversity so if you are motivated, hardworking and want to make a difference, come as you are!