Career Center
1101 14th Street NW, Washington DC 20005
Illinois
Old Town Alexandria, VA
Chicago, IL-Hybrid Workplace
Remote
Posted: 15-Nov-23
Location: Alexandria, VA
Type: Full Time
Categories:
Internal Number: 17-23
American Staffing Association
The American Staffing Association (ASA) empowers and advocates for the U.S. staffing, recruiting, and talent solutions industry helping companies thrive and connect people with opportunities.
Our vision is to lead and elevate the talent solutions industry as it enables people and businesses to achieve their full potential creating better lives, better businesses, and a better economy.
We value:
- service (to our members, communities and each other),
- community (create inclusive staff and member communities),
- integrity (respectable, accountable and build trust with others) and
- growth (for people, our organization and members)!
Position
This position is ideal for a membership professional who is excited about improving the experience of our members. This includes assisting with the member experience from recruitment efforts to welcoming and on boarding efforts and making sure our members understand the value of belonging to ASA.
You will interact with our members and provide excellent customer service so members feel valued and supported. You will handle the day-to-day activities for the membership department including member marketing, recruitment, retention, customer service, and database support.
If you enjoy seeing the success of your membership recruitment and retention efforts and get excited when members renew, this position is for you!
You’ll be part of a membership team and integral in driving our membership renewal and growth of the association.
Qualifications
- Four years of progressive membership or customer service experience.
- Demonstrated record of achievement in recruiting and retaining members.
- Solid skill set in marketing and communication, sales experience a plus.
- Excellent verbal and written communication skills, including ability to interact effectively and cordially with members on phone and in-person and can write succinctly and persuasively.
- Experience working with a membership database (Salesforce experience is a plus); demonstrated ability to manage and maintain data with accuracy and thoroughness.
- Demonstrated ability to effectively plan, organize, prioritize, and manage complex projects with limited supervision.
- Ability to work both independently and part of a team.
- Must be energetic, self-starting, and have a strong commitment to the vision, mission and values of the association.
Equal Opportunity Employer
ASA is an equal opportunity employer and encourages applications from women, people of color, people of all gender identities and sexual orientations, veterans, and people with disabilities.