Position Summary: ICVA is seeking a Manager of Assessment Programs who will be an integral member of the ICVA team. The Manager of Assessment Programs is essential in overseeing assessment strategies and evaluating the effectiveness of the International Council of Veterinary Assessment (ICVA) suite of veterinary assessment programs. The position requires a deep understanding of the assessment industry and the ability to make independent decisions while working autonomously. The ideal candidate will be proactive, adaptable to change, and comfortable collaborating with volunteers, vendors, and stakeholders independently. 

The Manager of Assessment Programs will report to the Chief Operating Officer.  

Essential Functions and Responsibilities: 

• Develop, manage, and implement assessment programs and processes that align with program goals, objectives, and budget constraints. 

• Establish a comprehensive roadmap from end-to-end development, implementation, and maintenance of these assessments. 

• Document, monitor and audit assessment processes and procedures and communicate any identified risks and opportunities for improvement. 

• Ensure compliance with industry standards and best practices in assessment development, delivery, and maintenance. 

• Liaise with internal teams to ensure exam policies and procedures are accurately applied and documented. 

• Collaborate on the design, development, and implementation of training and resources for volunteer subject matter experts (SMEs) and ICVA team members. 

• Develop and maintain guidelines for Item and test development for each of ICVA’s assessment programs. 

• Collaborate with third-party vendors to ensure the provision of services, such as exam publication, exam security, and psychometrics. 

• Monitor exam development processes, procedures, and products for quality, recommending improvements as needed. 

• Contribute to the development of examination-related documents and analytical reports for ICVA leadership. 

• Manage competing deadlines to maintain an orderly and efficient workflow and work environment. 

• Coordinate tasks and projects with assessment team members and the Chief Operating Officer (COO), providing guidance and feedback to ensure successful outcomes. 

• Develop and maintain documentation for assessment development and production procedures. 

• Stay informed about the latest developments in assessment methodologies and delivery practices 

• Monitor industry trends, identify potential risks, and recommend corrective actions as needed. 

• Ability to travel out of the area and overnight may be expected throughout the year.  

• Performs other duties as assigned. 

Key Attributes, Skills and Competencies: 

• Presence: Candidate will regularly interact with senior executives from stakeholder  
  institutions and organizations, senior leaders of other higher education associations and organizations, and other partners, and other stakeholders and must feel comfortable representing the senior leadership team as well as the entire organization. 

• Strong Communicator: Candidate will prepare a wide variety of materials for internal and external audiences, and such communications must be clear, concise and compelling. Develops and produces quality written work that is appropriate, thorough and accurate. Effective verbal communication and agile facilitator. 

• Self-starter: Have the discipline to fulfill commitments to staff, board members, and other stakeholders. Exhibits strong leadership skills and a high aptitude as a team contributor and mentor. Attends to how new approaches, policies, and guidelines integrate and align with current practices. Has experience communicating, coordinating and collaborating with volunteers. 

• Professionalism: good judgment; ability to interact with all levels of staff, volunteers, and vendors; appropriate demeanor and appearance; confidence. Retains focus and optimism even in times of ambiguity or when facing potential roadblocks. Views change as an opportunity to produce better results. Thinks proactively and creatively. Excellent customer service mentality and delivery; strong interpersonal skills; resourceful. 

• Team Player: Candidate must possess a team spirit, approach relationships with a win-win perspective and be accountable for their interactions in a collaborative work environment. Candidate must also be prepared to assist coworkers in projects not originally assigned to them. Must excel in a team oriented environment. collaborative, supportive, and "can-do" attitude is crucial to success. This person must have integrity and credibility with leaders, volunteers, stakeholders, and staff. 

Expected Hours of Work: This is a full-time regular position. Days and hours of work are Monday through Friday, completing a full 37.5 hour work week (7.5 hours per day). There may be occasional evening and weekend work as job duties or projects require. 

Work Environment: This position works remotely, or in a professional office environment. This position routinely uses standard office equipment such as computers, phones, and copiers. 

Qualifications, Experiences and Skills: 

• Bachelor’s degree required. 

• 3+ years of experience in developing, delivering, and maintaining licensure or certification programs. 

• Credentialing Specialist Certification (ICE-CCP) certification is highly preferred. 

• Strong knowledge of credentialing standards is mandatory.  

• Excellent verbal and written communication skills. 

• Strong leadership, management, interpersonal and communication skills. 

• Excellent organizational, analytical, and problem-solving skills. 

• Ability to work independently and as part of a team. 

• Proficiency in Microsoft Office Suite and other relevant software. 

• Ability to pivot and remain nimble while managing changes, delays, or unexpected events. 

• Maintains confidentiality at all times.  

• Works independently, prioritizes work tasks, and utilizes time efficiently.  

• Fosters and participates in a positive, team-oriented environment.  

• Ability to accommodate occasional travel. 

• Knowledge of veterinary medical terminology is a plus. 

• Knowledge of accreditation and regulatory standards and guidelines in assessment and certification preferred. 

• Experience working in a medical society or not-for-profit foundation or association preferred. 

• Experience launching new certification programs preferred. 

About International Council for Veterinary Assessment

OVERVIEW The International Council for Veterinary Assessment (ICVA) is a world leader in veterinary assessments. Our tests, including the North American Veterinary Licensing Examination (NAVLE), are administered in over 60 countries. At ICVA we collaborate with stakeholders* in academia, licensing boards and practicing veterinarians to ensure our tools can effectively assess the knowledge and skills required for veterinary practice. Our passion for developing high-quality products strengthens our commitment to providing world-class examinations and other assessment tools to protect the public, and animal health and welfare. VISION The world leader in veterinary assessments. MISSION Provide world-class examinations and other assessment tools to protect the public, and animal health and welfare. Provide leadership and facilitate collaboration throughout veterinary medicine. COMMITMENT TO DIVERSITY AND INCLUSION ICVA encourages its staff, volunteers, stakeholders, and directors to view, evaluate, and treat all persons in any professional activity or circumstance in which they may be involved, solely as individuals on the basis of their own personal abilities, qualif...ications, and other relevant characteristics. ICVA confronts and addresses all forms of prejudice and discrimination by its staff, volunteers, stakeholders, and directors that have led to misunderstanding, hostility and injustice in the work of the ICVA. These include, but are not limited to, those based on race, ethnicity, gender, disability, sexual orientation, gender identity, parental status, religious beliefs, military or veteran status, political beliefs, geographic, socioeconomic, and educational background and any other characteristic protected under applicable federal, state, provincial or territorial law. *ICVA works with the National Board of Medical Examiners (NBME) to score the exam and create and distribute the score report.

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